FAQ (Frequently Asked Questions)

Once the power track is installed, insert the adaptor into the track and rotate it clockwise about 15° to secure the adaptor. Rotate the adaptor to about 90° and a "click" sound will be heard. This indicates the adaptor is connected and ON (indicator light will light up).

Other accessories such as network modules, HDMI modules, can be directly installed in the power track. For further installation and usage details, please refer to the relevant manual in the downloads section.

An adaptor is a product that plugs into our track system. The adaptors are generally categorized as adapter sockets, multi-function adapters.

Power Track can be used in a wide range of environments. Common use scenarios, include kitchens, study rooms, TV cabinets, office desks, hotels, laboratories, medical, conference halls, schools, lecture halls, exhibition halls, and so on.

The Socket Adaptor is a mobile socket outlet plugged into the track system. Socket Adaptor can be selected according to your country's requirement.

Multi-function Adaptors cover all of our other functional adaptors, such as USB charging adaptors, Bluetooth speaker adaptors, lighting adaptors, and more.

Accessories generally refer to options on the track, such as network modules, HD modules, hooks, LED lights, wireless charging modules, and so on.

Accessories are also available for adaptors, such as adaptor locks.

Of course you can. We generally recommend using our WPR-2 surface mount rail because it is easy to install and at the same time covers the holes in the 86 wire box.
Please find a professional electrician to install and connect the electricity, but also please pay attention to the original 86 wire box original wire diameter (square number). The diameter of the wire (square number) and carrying power related.

Our power rails can be more customized to your needs. Meanwhile, we also prepare some regular lengths. Regular lengths can be purchased online directly. If you need customized length, please feel free to contact us.

Please head over to our download link to download the relevant installation guide with detailed opening dimensions.

Power rails can be installed horizontally or vertically and are commonly found on walls, such as kitchen cabinet countertops and living room walls. Surface-mounted tracks must be installed on a flat surface, and when installed horizontally, it is necessary to pay major attention to the direction of the power track.

Power rails can be installed horizontally or vertically and are commonly found on walls, such as kitchen cabinet countertops and living room walls. Surface-mounted tracks must be installed on a flat surface, and when installed horizontally, it is necessary to pay major attention to the direction of the power track.

Start by laying out the track according to where the power cables come out. Mark and drill the mounting holes. Put the housing on and the terminals are wired for use. Extra wires can be stowed inside the housing.

We use triple protection so that there is no risk of electric shock under normal use.

1. 1. Physical isolation: Fire wires are hidden deep inside the track, seals and grounding springs cover the entrance to ensure that no fire wires are touched.
   2. Material guarantee: The outer shell is 6 series aluminum alloy, and the inner part has UL94-V0 grade insulation and flame retardant PC, providing material insulation and flame retardant guarantee.
   3. Grounding protection spring impedance ≤ 05Ω, leakage current ≤ 0.5mA, ensuring effective grounding protection.

The maximum power can be up to 8000W and will not be overloaded as long as it does not exceed its rated power. Please also make sure that the power rail has been connected to an appropriate earth leakage switch.

The surface of the power rail is aluminum alloy and do brushed, sandblasted or other processes, stained with soot stains, wipe with a towel can be.

Different products carry different power, general power rail can carry up to 32A, 8000W, can meet the multiple high-power electrical appliances used at the same time.

Can. The power track adopts modular design, users can freely add or remove adapter sockets on the track according to demand.

Please have a professional licensed electrician do the electrical connection work, also when installing, please operate without power. If you need to open a hole, please read the instructions for opening the air space carefully. When connecting electricity, please pay attention to the labeling of fire, zero and ground.

The rail grounding spring gap is very small, and there are dustproof and waterproof anti-foreign object adhesive strip, and there are corresponding safety designs inside, such as the position of the fire wire against the innermost side, the ground wire to cover the entrance of the rail, which can effectively reduce the danger. If there is a metal foreign body forcibly inserted, will first contact the ground spring, play a protective role. However, it is still necessary to pay attention to the safety education of children, try to avoid such situations.